Terms of service
Terms of Service – Essiva Beauty
Effective Date: 10/07/2025
Welcome to Essiva Beauty. The terms “we”, “us”, and “our” refer to Essiva Beauty. Essiva Beauty operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use our Services.
SECTION 1 – ELIGIBILITY AND ACCOUNT RESPONSIBILITY
By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have obtained parental or guardian consent if applicable.
You may be required to provide personal information such as your name, email address, billing address, shipping address, and payment details. You represent and warrant that all information you provide is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not sell, transfer, or assign your account to another person.
SECTION 2 – PRODUCTS AND INFORMATION ACCURACY
We make reasonable efforts to display accurate product descriptions, images, and pricing. However, we do not guarantee that colors, textures, or appearances will be identical across all devices.
Product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue or limit the quantity of any product at our discretion.
Our products are intended for personal use only and not for resale or commercial distribution.
SECTION 3 – ORDERS AND ACCEPTANCE
Placing an order constitutes an offer to purchase. Essiva Beauty reserves the right to accept or reject any order at its sole discretion.
An order is considered accepted only after payment is successfully processed and you receive an order confirmation. We may cancel or modify orders due to pricing errors, stock limitations, suspected fraud, or other operational reasons. If this occurs, we will attempt to notify you using the contact details provided.
SECTION 4 – PRICING, PAYMENTS, AND TAXES
All prices are listed in Indian Rupees (INR) unless stated otherwise and are exclusive of applicable taxes, shipping, handling, customs, or import duties.
You agree to provide valid and authorized payment information. By completing a transaction, you authorize us to charge the selected payment method for the total order value, including applicable charges.
Promotions and discounts may be subject to separate terms and may be withdrawn or modified at any time.
SECTION 5 – SHIPPING AND DELIVERY
Shipping timelines provided are estimates only and not guaranteed. We are not responsible for delays caused by courier partners, customs authorities, incorrect address details, natural events, or circumstances beyond our control.
Ownership and risk of loss pass to you once the product is handed over to the shipping carrier.
SECTION 6 – RETURNS AND REFUNDS
Returns are accepted only for unopened, unused, and undamaged products within 15 days of delivery, subject to our Refund & Return Policy.
Customers are responsible for return shipping costs unless otherwise stated. Refunds, if approved, will be processed according to the original payment method.
Please refer to our Refund & Return Policy for complete details.
SECTION 7 – INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, images, logos, graphics, videos, product names, and designs, is the intellectual property of Essiva Beauty or its licensors and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content without prior written consent.
SECTION 8 – OPTIONAL AND THIRD-PARTY TOOLS
We may provide access to tools or services offered by third parties. These tools are provided “as is” and “as available,” without warranties of any kind.
We are not responsible for the functionality, accuracy, or content of third-party tools or websites. Use of such tools is at your own risk.
SECTION 9 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for the content, policies, or practices of such websites. Accessing third-party sites is entirely at your discretion.
SECTION 10 – RELATIONSHIP WITH SHOPIFY
Essiva Beauty uses Shopify to power its online store. However, all purchases are made directly with Essiva Beauty. Shopify is not responsible for any aspect of transactions between you and Essiva Beauty. You expressly release Shopify from any claims arising from your purchase or use of our Services.
SECTION 11 – PRIVACY
Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to the collection, use, and processing of your data as described therein.
SECTION 12 – FEEDBACK AND USER CONTENT
Any feedback, reviews, suggestions, or submissions you provide grant Essiva Beauty a perpetual, royalty-free, worldwide license to use, reproduce, and publish such content for business purposes.
You represent that your submissions do not violate any third-party rights or applicable laws.
SECTION 13 – PROHIBITED USES
You agree not to use the Services for unlawful purposes, including but not limited to fraud, intellectual property infringement, harassment, transmission of malware, or misuse of personal data.
We reserve the right to suspend or terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time without prior notice if you violate these Terms. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted, error-free, or secure access to the Services.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Essiva Beauty shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products.
Use of skincare products is at your discretion. Always conduct a patch test before use.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Essiva Beauty, its partners, employees, and service providers from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Essiva Beauty and supersede all prior agreements or understandings.
SECTION 20 – ASSIGNMENT
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW AND JURISDICTION
These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts located in Jabalpur, Madhya Pradesh, India, and you consent to such jurisdiction and venue.
Nothing in this section limits rights available under applicable Indian consumer protection laws.
SECTION 22 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the revised Terms.
SECTION 23 – CONTACT INFORMATION
For questions or concerns regarding these Terms, contact us at:
Essiva Beauty
📧 info@essivabeauty.com
Whatsapp: 9584633138
📍 Pawar Atta Chakki, Ranjhi, Jabalpur, Madhya Pradesh – 482005
GSTIN: 23KCWPS2165G2ZY
